When we welcome a new patient to the practice, we also welcome any questions you may have about office policies, insurance, and of course, fees. Let’s anticipate you have questions about fees and financial arrangements.
OUR FEES AND INSURANCE
Our office personnel has a list of all fees for services rendered by this office. When you check out at the completion of your visit, you will receive a statement that gives you the fees for that appointment, the estimated insurance and the patient balance. This balance is due at the time of your visit.
Insurance makes life easier, and we are happy to submit all necessary forms to your insurance carrier for each visit. Many insurance plans pay the full contracted fee, while others pay less. It is the patient’s responsibility to pay any deductibles or other balances not paid for by the insurance.
If we contract with your carrier, we submit your claim, receive their fee and you will be responsible for only that portion of their fee that is not covered by your plan. If we do not have a contract with your insurance carrier, we will still treat you. You would be responsible for our fee whether your plan pays in full or not. Instead of having the check sent to us, we will submit your claim for you and you will receive your insurance benefit directly.
MANY INSURANCE PLANS ACCEPTED
Check your provider listing to confirm.
QUALITY DENTAL CARE
We work very hard to control the cost of dental care. It’s part of our philosophy that quality care should be available to everyone. One way we achieve this for our patients is to do everything we can to avoid last minute broken appointments. We require a 48 hour notice if an appointment cannot be kept. We take your dental care seriously and reserve all the necessary resources just for you on the day of your visit, so when that time is left unfilled, it negatively impacts everyone. To avoid this from effecting all patients, we charge $75 for broken appointments.
Another way we achieve quality care is to go over all recommended treatments including our estimate of charges prior to performing the work. Each policy is different, but we will do our best to provide you with the insurance companies estimated coverage for each procedure should you request assistance getting this information.
You will receive a Pre-Treatment Plan for major work requiring a pre-authorization from the insurance carrier. This plan will outline all procedures, the fees and estimated insurance coverage. Prior to treatment, this plan is signed by the patient consenting to do the work and guaranteeing payment. This form is used to ensure each patient has all the information needed and the opportunity to ask questions prior to lengthy and costly dental treatments.
